Fizogen Precision Technologies stands behind our products by offering a conditional money back guarantee. Please read below to evaluate which guarantee applies to your purchase. Any purchase of one product: Consumer must return original bottle with no more than 50% of the ingredients used to receive a full refund. Bottles sent back with more than 50% of the product used WILL receive NO refund. Any purchase of more than one product: Consumer will be refunded for unopened returned bottles only. Returns: Products must be returned within 6 months of purchase to receive a refund. Shipping Charges: Shipping charges will not be refunded on any returns. For additional questions regarding our refund policy please call use at: 561.383.6049